Our General FAQs
If you have any other questions, please feel free to contact us.
What are Shumba Bags made from?
Our genuine leather bags are made from responsibly sourced bovine/cow hide. Our lining are 100% cotton bull denim.
Where are the bags made?
Our genuine leather bags are made in our facility in Cape Town. We also work closely with skilled local artisans.
How long will it take for my bag to get to me?
Once you have placed an order, you will receive notification once the order has been despatched and you will receive tracking details from our courier partners.
Is it possible to have a different image embroidered on of your existing styles?
Yes, it is possible, just bear in mind that it will take time to make up your bag and there will be additional charges. You are welcome to pop us an email on info@shumbabags.store. We won’t however be able to change the design of a bag for you.
Can I have my name engraved on the bag?
Yes, it is possible, just bear in mind that it will take time to make up your bag and there will be additional charges. You are welcome to pop us an email on info@shumbabags.store. We won’t however be able to change the design of a bag for you.
How do I take care of my bag?
Remember that leather is skin. We recommend wiping your bag with a water dampened soft cloth and applying a good leather conditioner to it on a regular basis to nourish the leather. Never allow water to soak into your bag. Avoid cleaning products with alcohol, turpentine or other mineral spirits as this will discolour and dry out the leather – only use water to clean.
We recommend stuffing your bag with bubble wrap to retain its shape.
What happens if my bag is damaged?
Please refer to our Returns policy.